Terms of Service

1. Acceptance of Terms

By accessing and using the Obsessed Closets website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Description

Obsessed Closets provides custom closet design, installation, and organization services. We offer free consultations and quotes for potential clients. Our services include but are not limited to:

• Custom closet design and installation
• Pantry organization systems
• Laundry room solutions
• Garage storage systems
• Custom shelving and storage solutions

3. SMS/Text Messaging Terms

By providing your phone number and agreeing to receive text messages from Obsessed Closets, you consent to receive recurring automated marketing and transactional text messages at the phone number provided.

• Message Frequency: Message frequency varies and may include promotional offers, appointment reminders, project updates, and other service-related communications.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out: You can opt-out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message acknowledging your opt-out request.
• Help: For help or more information, reply HELP to any message or contact us at (919) 945-9036.
• Not a Condition of Purchase: Consent to receive text messages is not a condition of any purchase or service.
• Carriers Not Liable: Mobile carriers are not liable for delayed or undelivered messages.

4. Quotes and Estimates

All quotes and estimates provided by Obsessed Closets are valid for 30 days from the date of issue unless otherwise specified. Final pricing may vary based on site conditions, material availability, and project scope changes.

5. Payment Terms

Payment terms will be outlined in your project contract. Typically, a deposit is required to begin work, with the balance due upon project completion. We accept various payment methods including credit cards, checks, and bank transfers.

6. Cancellation Policy

Cancellation policies will be detailed in your project contract. Deposits may be non-refundable if materials have been ordered or work has commenced.

7. Warranty

Obsessed Closets provides warranties on workmanship and materials as specified in your project contract. Specific warranty terms vary by project and will be clearly outlined in your agreement.

8. Limitation of Liability

Obsessed Closets shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or inability to use our services.

9. Intellectual Property

All content on this website, including designs, images, text, and logos, is the property of Obsessed Closets and is protected by copyright laws. Unauthorized use is prohibited.

10. Modifications to Terms

Obsessed Closets reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services constitutes acceptance of any changes.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Obsessed Closets
• Email: info@obsessedclosets.com
• Phone: (919) 945-9036
• Address: Raleigh, NC